Privacy Policy
1. Information We Collect
At Twinning, we value your privacy. This section outlines the personal data we collect when you use our real-time audio and video calling services, including account details, device identifiers, and metadata related to call sessions.
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2. How We Use Your Information
We use your data strictly to connect you with other users globally, process payments inside your wallet, enforce community guidelines, and optimize network connection routing for your video calls.
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3. Voice and Video Call Security
Twinning calls are end-to-end encrypted or securely routed depending on the match type. We do NOT record, stream, or store any audio or video content of your personal calls on our servers. All conversations remain private and direct between participants.
4. User Rights and Data Retention
You retain full ownership of your profile. You may request account deletion and removal of all associated wallet histories, transactions, and session metadata from our databases at any time by contacting our support desk.
5. Contact Information
If you have questions, complaints, or suggestions regarding our privacy procedures, please reach out to us at:
Twinning Support Operations
Email: privacy@twinning.app